Privacy Policy

Privacy Policy

Cantab Admissions Consulting

Last updated: September 2025

Cantab Admissions Consulting (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store and protect personal information when you interact with us, either through our website, by email, or when receiving our tutoring and admissions consulting services.

1. Information we collect

We may collect and process the following types of personal data:

Identity data – name, school year, subject(s) of interest.

Contact data – email address, phone number, postal address (if provided).

Parent/guardian details – for students under 18, the name and contact details of a parent/guardian.

Payment data – bank transfer details or payment card details (processed securely by third-party providers such as Stripe or PayPal).

Technical data – basic website analytics (e.g. Google Analytics cookies, IP address, browser type, browsing activity on our site).

Special category data (optional) – if voluntarily provided, such as information about disabilities or learning needs, processed only with explicit parental/guardian consent to support tuition.

2. How we collect data

Directly from you – when you complete our enquiry form, email us, or sign up for tutoring.

From parents/guardians – for under-18 students.

Automatically – via cookies and analytics when you visit our website.

3. How we use your data

We use your personal data only where lawful. Typical purposes include:

Providing tutoring and admissions services (contract basis).

Communicating with you about lessons, workshops, and payments.

Keeping financial records for tax and legal purposes.

Improving our website and services (legitimate interests).

Sending occasional marketing updates if you have given consent (you can opt out at any time).

4. Children’s data and safeguarding

We provide services to students under 18. All contracts, billing, and core communications are handled with a parent or guardian.

We do not conduct unsupervised in-person sessions without the knowledge of a responsible adult, unless explicitly agreed with the parent/guardian.

5. Sharing your data

We do not sell your data. We may share it with:

IT and hosting providers (e.g. Gmail, Google Drive, website host).

Payment processors (e.g. Stripe, PayPal, banks).

Professional advisors (e.g. accountants, legal advisors) if required.

Regulatory or law enforcement authorities if legally obliged.

Some providers are based outside the UK (e.g. Google, Stripe). Where this happens, we use GDPR-approved safeguards such as Standard Contractual Clauses.

6. Data retention

Enquiry data: kept for up to 12 months if no contract is formed.

Client records: retained for up to 6 years after the end of tutoring (to comply with tax and legal obligations).

Marketing lists: until you opt out.

7. Data breaches

If we become aware of a personal data breach, we will notify the UK Information Commissioner’s Office (ICO) within 72 hours where legally required, and affected individuals where there is a high risk to their rights and freedoms.

8. Your rights

Under UK GDPR, you have rights including:

Accessing the data we hold about you.

Requesting corrections or deletion.

Restricting or objecting to processing.

Withdrawing consent (where processing is based on consent).

Portability of your data (in certain circumstances).

To exercise these rights, please contact us (details below).

9. Cookies

We use cookies to understand how visitors use our website and to improve performance (e.g. via Google Analytics). You can block cookies in your browser settings, but this may limit site functionality.

10. Security

We take reasonable technical and organisational measures to protect personal data. However, transmission of data over the internet is at your own risk.

11. International service delivery

We provide services internationally. Where local laws impose additional data protection requirements, we will comply with those obligations as far as reasonably practicable.

12. Complaints

If you have concerns about how we handle your data, please contact us first so we can resolve them. You also have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk

13. Contact us

Cantab Admissions Consulting

Email: cantab.admissions@gmail.com